Terms of service

Rule the Cloud. Governed by Standards.

Last Updated: [Insert Date]

Welcome to Vapefog.co.uk.

These Terms of Service (“Terms”) govern your use of our website and the purchase of products from Vapefog (“we”, “us”, “our”).

By accessing this website or placing an order, you agree to be bound by these Terms.

If you do not agree, you must not use this website.

1️⃣ Age Restriction

Vapefog sells vaping products strictly to individuals aged 18 or over in accordance with UK law.

By placing an order, you confirm that you are at least 18 years old.

We reserve the right to verify age and cancel orders where age cannot be confirmed.

2️⃣ Regulatory Compliance

All nicotine-containing products are sold in compliance with the Tobacco and Related Products Regulations 2016 (TRPR).

Products are notified where required to the Medicines and Healthcare products Regulatory Agency (MHRA).

Vapefog does not sell illegal or non-compliant vaping products.

3️⃣ Orders & Contract Formation

All orders placed through our website are subject to acceptance.

A contract is formed only when:

  • Payment has been authorised

  • You receive order confirmation

  • Goods are dispatched

We reserve the right to cancel or refuse orders at our discretion, including where:

  • Pricing errors occur

  • Stock is unavailable

  • Fraud is suspected

  • Age verification fails

4️⃣ Pricing & Payment

All prices are displayed in GBP (£) and include VAT where applicable.

We reserve the right to adjust pricing at any time.

Payment must be received in full before goods are dispatched.

5️⃣ Shipping & Delivery

Delivery times are estimates and not guaranteed.

Risk in the goods passes to you upon delivery.

Full shipping details are available on our Shipping Policy page.

6️⃣ Returns & Refunds

Returns are governed by our Returns & Refund Policy and your statutory rights under the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013.

Opened consumable items cannot be returned unless faulty.

7️⃣ Product Use Disclaimer

Vaping products are intended for adult smokers and vapers only.

They are not suitable for:

  • Individuals under 18

  • Pregnant or breastfeeding persons

  • Individuals with certain medical conditions

Products are used at your own risk.

Always follow manufacturer instructions.

8️⃣ Intellectual Property

All content on Vapefog.co.uk including:

  • Logos

  • Branding

  • Images

  • Text

  • Graphics

is the property of Vapefog or its licensors.

Unauthorised use is prohibited.

9️⃣ Limitation of Liability

To the fullest extent permitted by law:

  • Vapefog shall not be liable for indirect or consequential losses

  • Liability is limited to the purchase price of the goods

  • Nothing excludes liability for death or personal injury caused by negligence

🔟 Trade & Wholesale Accounts

Trade accounts are subject to additional terms.

Vapefog reserves the right to:

  • Approve or decline trade applications

  • Set minimum order quantities

  • Adjust trade pricing

  • Suspend accounts for misuse

Wholesale customers are responsible for ensuring compliance with all UK resale regulations.

1️⃣1️⃣ Website Use

You agree not to:

  • Attempt fraudulent purchases

  • Bypass age verification

  • Interfere with website functionality

  • Use automated scraping tools

We may suspend or block access for violations.

1️⃣2️⃣ Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we process personal data under the UK General Data Protection Regulation (UK GDPR).

1️⃣3️⃣ Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

1️⃣4️⃣ Amendments

We reserve the right to update these Terms at any time.

The latest version will always be published on this page.

Vapefog

Rule the Cloud. Built for the Long Term.

For legal enquiries:
📧 legal@vapefog.co.uk